[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$frjori1kbjb5t":3},{"title":4,"body_html":5},"Blanchard.ai — Terms, Privacy & Responsible Use","\n\u003Ch2>Blanchard.ai — Terms, Privacy & Responsible Use\u003C\u002Fh2>\n\u003Cp>\u003Cem>Effective: August 2026\u003C\u002Fem>\u003C\u002Fp>\n\n\u003Ch3>1. What This Platform Is\u003C\u002Fh3>\n\u003Cp>Blanchard.ai is an AI-powered coaching platform designed to help you develop leadership skills using Blanchard's proven frameworks, including Situational Leadership® II (SLII®). It offers personalized conversations, knowledge assessments, and reflective exercises to support your professional growth.\u003C\u002Fp>\n\n\u003Ch3>2. What This Platform Is Not\u003C\u002Fh3>\n\u003Cp>This platform is \u003Cstrong>not\u003C\u002Fstrong> a substitute for:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Professional therapy, counseling, or mental health services.\u003C\u002Fli>\n  \u003Cli>Legal, financial, or medical advice.\u003C\u002Fli>\n  \u003Cli>Human Resources processes or formal workplace investigations.\u003C\u002Fli>\n  \u003Cli>Certified coaching or mentoring from a licensed professional.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If you are experiencing a crisis, please contact appropriate professional services immediately.\u003C\u002Fp>\n\n\u003Ch3>3. Responsible Use\u003C\u002Fh3>\n\u003Cp>By using Blanchard.ai, you agree to:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Use the platform for its intended purpose: leadership and professional development.\u003C\u002Fli>\n  \u003Cli>Not attempt to manipulate, jailbreak, or misuse the AI system.\u003C\u002Fli>\n  \u003Cli>Not input sensitive personal information about others (e.g., employee performance reviews, medical details, or confidential business data).\u003C\u002Fli>\n  \u003Cli>Not use the platform to generate content that is harmful, discriminatory, or misleading.\u003C\u002Fli>\n  \u003Cli>Report any concerning AI responses using the feedback tools provided.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>4. AI Limitations & Transparency\u003C\u002Fh3>\n\u003Cp>You should be aware that:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>The AI coach is powered by large language models and may occasionally produce inaccurate or incomplete responses.\u003C\u002Fli>\n  \u003Cli>Responses are generated based on Blanchard's training content and general leadership knowledge — they are not personalized professional advice.\u003C\u002Fli>\n  \u003Cli>The AI does not have memory across separate sessions unless conversation history is explicitly maintained by the platform.\u003C\u002Fli>\n  \u003Cli>Blanchard continuously works to improve accuracy and safety, but no AI system is perfect.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>5. Your Data & Privacy\u003C\u002Fh3>\n\u003Cul>\n  \u003Cli>\u003Cstrong>Your conversations\u003C\u002Fstrong> are stored securely and associated with your account to provide continuity.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Your employer\u003C\u002Fstrong> (if applicable) may access aggregated usage reports but \u003Cstrong>never individual conversation content\u003C\u002Fstrong>.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>We do not sell\u003C\u002Fstrong> your personal data to third parties.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>We do not use\u003C\u002Fstrong> your individual conversations to train AI models.\u003C\u002Fli>\n  \u003Cli>You may \u003Cstrong>export or delete\u003C\u002Fstrong> your data at any time through your account settings.\u003C\u002Fli>\n  \u003Cli>For full details, see our \u003Ca href=\"\u002Flegal\u002Fprivacy\">Privacy Policy\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>6. Safety Measures\u003C\u002Fh3>\n\u003Cp>Blanchard.ai includes built-in safety measures:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>The AI will decline to engage with topics outside its scope (medical, legal, HR complaints).\u003C\u002Fli>\n  \u003Cli>Crisis detection will redirect you to appropriate professional resources.\u003C\u002Fli>\n  \u003Cli>Content guardrails prevent the generation of harmful or inappropriate material.\u003C\u002Fli>\n  \u003Cli>All safety interactions are logged for platform improvement.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>7. Intellectual Property\u003C\u002Fh3>\n\u003Cul>\n  \u003Cli>Blanchard's frameworks, content, and methodologies (including SLII®) are proprietary and copyrighted.\u003C\u002Fli>\n  \u003Cli>You may use insights from your coaching sessions for personal professional development.\u003C\u002Fli>\n  \u003Cli>You may not reproduce, distribute, or commercially use Blanchard's proprietary content obtained through the platform.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>8. Account Responsibilities\u003C\u002Fh3>\n\u003Cul>\n  \u003Cli>You are responsible for maintaining the security of your account credentials.\u003C\u002Fli>\n  \u003Cli>You must notify us immediately of any unauthorized access to your account.\u003C\u002Fli>\n  \u003Cli>Blanchard reserves the right to suspend or terminate accounts that violate these terms.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>9. Service Availability\u003C\u002Fh3>\n\u003Cul>\n  \u003Cli>We strive for high availability but do not guarantee uninterrupted service.\u003C\u002Fli>\n  \u003Cli>Scheduled maintenance and updates may temporarily affect access.\u003C\u002Fli>\n  \u003Cli>We reserve the right to modify, suspend, or discontinue features with reasonable notice.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>10. Limitation of Liability\u003C\u002Fh3>\n\u003Cp>Blanchard.ai is provided \"as is.\" To the maximum extent permitted by law:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Blanchard is not liable for decisions made based on AI-generated coaching responses.\u003C\u002Fli>\n  \u003Cli>We do not warrant that the AI's responses will be error-free or suitable for any specific purpose.\u003C\u002Fli>\n  \u003Cli>Our total liability is limited to the fees paid for the service in the 12 months preceding the claim.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch3>11. Governing Law\u003C\u002Fh3>\n\u003Cp>These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.\u003C\u002Fp>\n\n\u003Ch3>12. Changes to These Terms\u003C\u002Fh3>\n\u003Cp>We may update these terms periodically. Material changes will be communicated through the Platform. Continued use after changes constitutes acceptance of the updated terms.\u003C\u002Fp>\n\n\u003Ch3>13. User Acceptance\u003C\u002Fh3>\n\u003Cp>By clicking \"I Accept\" or continuing to use Blanchard.ai, you acknowledge that you have read, understood, and agree to these Terms, our Privacy Policy, and our Responsible Use guidelines.\u003C\u002Fp>\n\n\u003Cp>\u003Cstrong>Questions?\u003C\u002Fstrong> Contact us at \u003Ca href=\"mailto:support@blanchard.com\">support@blanchard.com\u003C\u002Fa>\u003C\u002Fp>\n"]